Framework Focus

The Future of Work | FrameworkFocus™

In this episode of FrameworkFocus™, host Todd Eury sits down with Dori Armstead, VP of People at SoftWriters, to explore The Future of Work and what it means for the pharmacy technology industry. Dori shares insights on building a talent-centric organization, SoftWriters’ journey in improving hiring and retention, and how HR strategies are evolving to meet today’s workforce demands. The conversation covers key topics like attracting and developing top talent, fostering a culture of belonging, and planning for the future through thoughtful job architecture. With a forward-looking perspective, Dori highlights the skillsets that will drive business success over the next five years and provides practical advice for pharmacy leaders looking to future-proof their workforce. 
 

Advocating for LTC Pharmacy: Policy Battles & Industry Shifts | FrameworkFocus™

The political landscape is shifting, and long-term care (LTC) pharmacies are feeling the impact. In this episode of FrameworkFocus, we sit down with Alan Rosenbloom, President & CEO of the Senior Care Pharmacy Coalition, to discuss the key policy challenges facing LTC pharmacies in 2025. From the effects of the Inflation Reduction Act and ongoing PBM reform efforts to the push for LTC at Home and the looming threat of NADAC payment changes, Alan breaks down what’s happening in Washington and what it means for LTC pharmacies nationwide. Tune in for expert insights on the regulatory road ahead and how the industry can advocate for meaningful change.
 

Thriving Pharmacy: Build and Empower Your Team | FrameworkFocus™

Join host Patrick Hussey as he chats with Melissa Post, Director of People & Culture at SoftWriters, about tackling staffing challenges and creating a thriving workplace in long-term care (LTC) pharmacies. Melissa shares actionable strategies for recruiting and retaining top talent amid industry-wide shortages, building a strong talent bench through professional development and mentorship, and fostering a culture of engagement, inclusion, and belonging. She also offers insights into leading teams through change and effectively overcoming resistance. Packed with practical tips, real-world examples, and expert advice, this episode is a must-listen for anyone looking to help their pharmacy team thrive.

State of LTC Pharmacy in 2025 | FrameworkFocus™

In Episode 20 of FrameworkFocus™, host Patrick Hussey, President of Pharma Dynamix Consulting, sits down with Dave Emison, Chief Commercial Officer at SDS Rx, to discuss the state of long-term care (LTC) pharmacy as we begin 2025. Together, they explore key challenges and opportunities facing the industry, including labor management, pharmaceutical acquisition, and delivery optimization. Gain actionable insights on building resilient workplace cultures, negotiating smarter distributor contracts, and implementing innovative delivery solutions to navigate financial pressures and thrive in a rapidly evolving landscape. Don't miss this forward-looking conversation with practical strategies for success in LTC pharmacy.

LTC Pharmacy Tech: The Risk and the Reward | FrameworkFocus™

In this episode of FrameworkFocus, host Patrick Hussey sits down with Eric Weast, Owner of ECW Network and IT Solutions, and Robbie Macdonald, Director of Client Enablement, to explore the critical role of technology in long-term care pharmacies. They discuss the opportunities and risks of AI, strategies to combat cybersecurity threats, and the importance of a robust technology roadmap. Gain insights from industry experts on how to future-proof your pharmacy with the right tools and planning.

Live from the User Conference | FrameworkFocus™

The recent 14th Annual FrameworkLTC User Conference hosted by SoftWriters brought together key figures from the long-term care (LTC) pharmacy industry. This year's gathering at the ARIA in Las Vegas provided a unique platform for professionals to exchange ideas, discuss the future of LTC, and share the latest industry insights. From accelerating innovation to building a sustainable future in pharmacy, the conference underscored SoftWriters' commitment to meeting the evolving needs of LTC providers and patients.

Behind the Headlines: LTC Pharmacy Insights from Media Leaders | FrameworkFocus™

In this episode of FrameworkFocus, we sit down with media leaders Greg Cianfarani, CEO of RxInsider, and Will Lockwood, Senior Editor of Pharmacy Technology and Management Review (PTMR), to explore the latest trends shaping long-term care (LTC) pharmacy. We’ll dive into the critical topics they've covered in 2024, from technological innovations like AI and automation to emerging industry challenges. Join us for an insightful discussion on how these platforms provide value to the LTC community and what the future holds for pharmacy in the next few years. Don't miss these expert insights from the forefront of pharmacy media.
 

The Legislative Landscape in LTC | FrameworkFocus™

In this insightful episode of FrameworkFocus, we welcome a special guest host, Todd Eury from the Pharmacy Podcast Network. Todd is joined by Michelle Templin, the Senior Vice President of Strategy & Legislative Affairs at Managed Healthcare Associates. Together, they delve into the ever-evolving legislative landscape and its profound impact on the Long-Term Care Pharmacy industry. From recent regulatory shifts to upcoming policy changes, Todd and Michelle provide expert analysis to help you stay ahead in a complex and dynamic environment.

Surfin' USP! (797 & 800 Compliance ft. Dan Castellanos) | Framework Focus

In Episode 15 of FrameworkFocus, Dr. Mark Fulton sits down with Dan Castellanos from Acute Care Pharmaceuticals to delve into the critical aspects of USP 797/800 compliance. Dan shares his background and career journey before discussing the role of Acute Care Pharmaceuticals in supporting pharmacies with sterile and hazardous drug compounding.Listeners will gain insights into the importance of sterile compounding, the challenges of maintaining USP 797 compliance, and the pitfalls to avoid. Dan also explains the identification and management of hazardous drugs, highlighting the significance of USP 800 compliance.The episode wraps up with a look at future trends in USP guidelines and their environmental impact. Tune in for an informative discussion on ensuring pharmacy compliance in these essential areas.

A Conversation with the Pepper Center | FrameworkFocus™

In this episode, Dr. Mark Fulton converses with Dr. Steven Albert and Dr. Aimee Pickering from the Claude Pepper Center in Pittsburgh. The University of Pittsburgh Claude D. Pepper Older Americans Independence Center is one of fourteen Centers throughout the United States funded by the National Institute on Aging. This episode delves into the center's history, mission, and impactful research focused on senior care. Learn practical steps for long-term care providers to develop and implement de-prescribing programs and explore opportunities for collaboration with the Pepper Center. This episode offers valuable insights and practical advice for enhancing patient care in long-term care settings.